Are my payment details going to be secure?

We take credit card security extremely seriously and have done a lot of research into the matter.  We have done an extensive audit of all the payment options available to us and we have put significant efforts into security and are following all of the Payment Card Industry Data Security Standards. The way the system works is as follows.

Our payment page is on a verified secured socket layer (SSL) which is  signed and certificated by GeoTrust.  This secured connection should also be verified by your choice of browser.

Customer credit card details that are submitted on the payments page are sent directly via this secured connection to our billing and payments handler Recurly. Recurly provide enterprise class billing services for a huge number of subscription service businesses and provide the highest level of data and payment protection

We do not store, log or handle any credit card details on our servers - they are stored and managed entirely with Recurly.  You can access your hosted account and billing pages here on their secured servers. 

On each subscription date a charge is made and the funds are transferred to our payment gateway which is handled by Paypal.  Our paypal account is verified and trusted at this link.  Please see here for more details.

At this stage, we can't take payments from your own Paypal account. Paypal for some reason will only allow this when our turnover is in the millions but we hope to negotiate this facility in the future.

We have no plans to enable direct debit, Google or Amazon based payments now or in the future.

I hope this makes our billing process clear.  We have taken security extremely seriously and have chosen some highest class partners (at some extra cost!) to ensure the utmost protection for customers.

Please do let us know via the Green Help & Feedback button if you have any other questions.

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